Short-toed Lark: First of all I have to say how wonderful Catton Moss is, it's full of upland breeding birds, many of which had young or displaying. The place was full of Curlew calling and Snipe drumming overhead. Brilliant!!!
However I have to say that their customer service was horrendous, after making a booking (no deposit necessary) and turning up at 9.30, on time and ready to go, they told us that the landing on Inner Farne was too choppy and no boats were running, but come back at 11am and we can get you on the next boat. That was fine as the weather had changed over night and I understand that we were unable to get a boat. My main issue is that when we came back after waiting around all morning they said that no boats at all were sailing. Now they have a twitter account and our email and telephone number so why on earth would they not get in touch or at the very least put some information on their Twitter account or website. This was a morning well wasted. I was not impressed.